Phone Number

Do you have questions about an order you placed? Interested in purchasing tickets?

Our call center is open 7 days a week, 365 days a year, from 7 a.m. to 1 a.m. EST

Call us at 1-888-456-8499

Postal Address

TicketNetwork
75 Gerber Road East
South Windsor, CT 06074

Email Address

customerservice@ticketnetwork.com

You will receive a response from our customer service team in 1-2 business days or less.

If you are a ticket broker interested in our software, please email sales@ticketnetwork.com or call +1-860-644-4000 (Option 4).

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Become a fan of our page on Facebook! We love when fans post pictures of events they’ve attended or give us feedback about customer service. Feel free to ask us questions about your order as well!

Twitter

Follow us on Twitter! We like to tweet about what’s happening in current events, and sometimes we even host Twitter parties or other contests where you can win cool TN swag or gift cards!

Media Inquiries

Visit our Press Box Page for all media contact information, as well as TicketNetwork.com press releases and news stories.

Feedback

Customer feedback is very important to us. Do you have feedback about our Website, newsletter, or your shopping experience? Please Email us at CustomerService@TicketNetwork.com. We try to respond to all Email messages within one business day. If you have an urgent question about an order placed on TicketNetwork.com, please call us at 1-888-456-8499 for faster service.

We look forward to hearing from you.

A Limited-Time Offer x

Complete an order of $250* or more today and we will email you a coupon code worth $20 off your next order of $250* or more.
* Before shipping and service fees

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Customer Testimonials

"I was quite pleased with my experience. This is a company that is really putting customer service first." — Eileen, Mar. 2012

"I want to say what a pleasure it is dealing with customer service who truly "services" their clients. You are all to be commended for your attention to details and your good business practices." — Janice, Dec. 2012

"Turned out just great. Picked up tickets at box office. We were on the third row!! Great concert! Thanks!!" —Julie, Aug. 2012

"It was perfect! Thank you very much for your service." —Jose, Aug. 2012

"Everything worked out great...I think you upgraded the 3 kids tickets which I appreciate so much...the concert was fantastic and we all had a great time in Boston! You are a standup company and I will use you again and recommend you again as well..." — Brian, Aug. 2012

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Why Shop TicketNetwork?

TicketNetwork is a secure, online exchange for buying great seats to great events. Find out more about us.

Nationally awarded
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Last minute availability
Cutting edge security
125% money back guarantee
Prices can be 15% lower than our competition, or more!

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As an online ticket marketplace, not a venue or box office, TicketNetwork.com was ranked by Inc. 500 as the 27^th fastest growing company in the US. Customers can purchase online sports tickets, concert tickets, and theater tickets in a secure shopping environment. We provide a 125% Guarantee, and our site security is certified by McAfee. It's easy to find discount tickets, tour schedules, artist information and important information pertaining to your favorite concerts, Broadway musicals, theatre and sport events.