TicketNetwork's national awards are a testament to our strong performance as a leading ticket exchange. Recently we were ranked #1 on the Deloitte Fast 50, and #27 on the Inc. 500. And, our CEO was recognized for his Entrepreneurship by Ernst & Young LLP.

Customer security and first class service is of utmost importance to us. Therefore, we have a large staff of ticket agents on call who will guide you through your purchase.

TicketNetwork.com is both Payment Card Industry (PCI) and EVSSL-certified, making it secure at the highest level of standards. Additionally, our site has been tested secure by McAfee.

• If your event is cancelled entirely with no reschedule date, you will receive a full refund from your seller, minus the delivery fee.
• Your will receive a 125% refund if:
• Your seller accepts the order, but does not deliver the tickets.
• Your seller accepts the order, but does not deliver the tickets to arrive in time for the event.
• You were denied entry because of the tickets or invalid tickets were provided by the seller.*

*Note: Verifiable proof must be provided by the venue in written letter format. Written or stamped "voids" do not constitute verifiable proof.

The massive selection of tickets listed on our Online Exchange rival the competitors and can be priced 15% lower, or more. For even greater savings, sign up for our E-mail newsletter or connect with us on Facebook or Twitter to be alerted of additional discounts.

We guarantee your tickets will arrive in time for the event. In fact, we offer a 125% Money Back Guarantee should your tickets not arrive in time for the event.*

In some cases, tickets may not be printed or shipped until a few weeks before the event. Because the ticket printing date is subject to the promoter or artist, this means that ticket sellers may not have tickets in hand to ship to you immediately after you place an order. However, don’t worry! As soon as the tickets are available to the seller, they will be shipped to you according to the method chosen during checkout. Look for seller notes in the checkout, which may indicate when your tickets will be ready to ship. We will provide you with an E-mail confirmation when the tickets do ship.

*Details -

• If your event is cancelled entirely with no reschedule date, you will receive a full refund from your seller, minus the delivery fee.
• Your will receive a 125% refund if:
• Your seller accepts the order, but does not deliver the tickets.
• Your seller accepts the order, but does not deliver the tickets to arrive in time for the event.
• You were denied entry because of the tickets or invalid tickets were provided by the seller.**

**Note: Verifiable proof must be provided by the venue in written letter format. Written or stamped "voids" do not constitute verifiable proof.

TicketNetwork is a resale marketplace that brings together licensed or registered sellers and buyers. Our exchange gives fans easy access to more than seven million tickets at any given time, even for events that are sold out at primary sources. We provide a safe, secure way for customers to purchase tickets from thousands of sellers, by backing up all purchases with a 125% Money Back Guarantee* and by ensuring that our site is both Payment Card Industry (PCI) and SSL-certified.

*Details -

• If your event is cancelled entirely with no reschedule date, you will receive a full refund from your seller, minus the delivery fee.
• Your will receive a 125% refund if:
• Your seller accepts the order, but does not deliver the tickets.
• Your seller accepts the order, but does not deliver the tickets to arrive in time for the event.
• You were denied entry because of the tickets or invalid tickets were provided by the seller.**

**Note: Verifiable proof must be provided by the venue in written letter format. Written or stamped "voids" do not constitute verifiable proof.

Sellers who list tickets on our Online Exchange don't advertise seat numbers on their listings in order to avoid double-booking of tickets. They give themselves leeway by listing tickets in general sections and rows. You can be assured that your tickets will be the ones you selected and if they aren't available, you will be provided with equal or better seats to the event. Although seat numbers aren't initially provided, your seats will be together unless otherwise noted.

TicketNetwork is an exchange through which licensed and registered ticket sellers resell tickets to events. The inventory listed on our Online Exchange includes over Seven (7) Million tickets at any one time, including tickets to events that are sold-out elsewhere. Ticket prices for inventory sold through our network are set by the ticket sellers and reflect current market rate. Therefore, prices may vary by seller, and may be above or below face value based upon natural supply and demand.

TicketNetwork supports the most secure methods of advance and last minute ticket distribution in the industry. This includes: FedEx delivery, Will Call pickup, and Print-at-Home electronic tickets. In either case, we offer a 125% Money Back Guarantee if:

• Your order is accepted by, but not delivered by the seller.
• Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the event.
• You were denied entry because of the tickets or invalid tickets were provided by the seller.

We offer a 100% Money Back Guarantee if your event is cancelled entirely with no rescheduled date.

Notes: (1) Verifiable proof must be provided by the venue in written letter format. Written or stamped "voids" do not constitute verifiable proof; (2) 100% refund for a cancelled event excludes shipping.

Please be sure to select your tickets carefully because all sales are final, which means that orders cannot be cancelled once placed, and tickets cannot be returned the seller if you change your mind. There are a few exceptions to the all sales are final rule:

• If your event is canceled entirely with no reschedule date, you will receive a full refund from your seller, minus the delivery fee.
• You will receive a 125% refund if:
  • Your seller accepts the order, but does not deliver the tickets.
  • Your seller accepts the order, but does not deliver the tickets in time for the event.
  • You were denied entry to the venue because of the tickets or invalid tickets were provided by the seller.*

Because TicketNetwork is a marketplace, you may be able to list your tickets for sale on our exchange and attempt to resell them if you change your mind. Keep in mind that ticket prices may fluctuate with market demand and it's up to each seller to set the price for their tickets, which means you do not have to sell your tickets for the same price you paid. If demand for your tickets has gone up, you may be able to resell them for more than you paid; if demand has gone down, you may need to set the price lower than what you paid. We do not guarantee that you will be able to resell your tickets, but it's worth a shot!

If you are interested in reselling your tickets, please contact customerservice@ticketnetwork.com for more information.

*Note: Verifiable proof must be provided by the venue in written letter format. Written or stamped "voids" do not constitute written proof.